Project Definition:
Tech-Conect is an online phone company aimed at connecting people from different countries. Students and the public often encounter challenges related to communication when entering new countries. It can be very challenging for them to find affordable and reliable phone services that cater to their needs. However, companies like Tech-Conect can help alleviate these difficulties by providing easy access to phone plans that allow for international calling and texting from the comfort of your own home or wherever you may be.
The target audience for Tech-Connect is not fixed, but it will be available to people of all genders in Ontario, Canada.
Interview Questions/Answers:
1st Person
Q: What is your role in your phone company?
• Ans: I'm the founder of the phone company, Tech-Conect.
Q: Have you ever used this kind of phone service before?
• Ans: Yes, I have used various phone services before to gain insights into user experiences and preferences in the telecommunications industry.
Q: How much time do you typically spend on your phone service?
• Ans: As the founder of Tech-Conect, I spend a significant amount of time managing and improving our services, but I don't use it for personal purposes. My focus is on creating a reliable and affordable phone service for our customers.
Q: Why do you think someone would use this product?
• Ans: People use Tech-Conect to stay connected with friends and family across different countries. Our affordable plans and reliable service make it easy for them to communicate without worrying about high costs.
Q: What is the biggest pain point related to your phone service?
• Ans: Absolutely, we plan to expand Tech-Conect's coverage to include more provinces in the near future, broadening our reach and providing more people with affordable phone services. Stay tuned for updates!
Q: Do you have plans to extend the coverage to include more provinces in the future?
• Ans: I've explored various products and tools related to phone services, customer feedback, and technological advancements to gather insights and improve Tech-Conect. Continuous learning and adaptation are essential to enhancing our service performance and customer satisfaction.
•Q:What other products or tools have you tried out?
• Ans: While Tech-Conect aims to provide reliable and affordable phone services, like any service, there may be occasional drawbacks. These could include issues related to network coverage or technical difficulties. We are committed to addressing these challenges promptly, relying on customer feedback to continually refine and enhance our services.
Q: Are there any drawbacks to this service?
• Ans: Some factors that might deter people from using Tech-Conect could include concerns about network coverage, service reliability, or the perception that our service is not suitable for their needs. We are actively working to address these concerns by expanding our coverage and improving our service quality to meet the needs of our customers.
Q: What might keep people from using this product?
• Ans: Potential factors that might deter users could include concerns about network coverage, service reliability, or hesitations about trying a new phone service. We're actively addressing these by expanding our coverage and enhancing our service quality to provide a reliable and affordable phone service for everyone.
2nd Person
• What is your role in your phone company?
• Ans1: I am the founder of Tech-Conect, responsible for its vision and development.
• Have you ever used this kind of phone service before?
• Ans2: While I've researched phone services extensively, I haven't personally used them for my personal communication needs.
• How much time do you typically spend on your phone service?
• Ans3: My time primarily goes into managing and improving Tech-Conect, not personal use.
• What was the main purpose behind creating this phone service?
• Ans4: My focus is on providing affordable and reliable phone services to people, so I allocate a significant amount of time to it.
• Why do you think someone would use this product?
• Ans5: People would use Tech-Conect to stay connected with friends and family across different countries, without worrying about high costs.
• What is the biggest pain point related to your phone service?
• Ans6: Our biggest challenge is providing reliable network coverage and ensuring service quality for our customers.
• Do you have plans to extend the coverage to include more provinces in the future?
• Ans7: Yes, we plan to expand Tech-Conect's coverage to include more provinces in the future.
• What other products or tools have you tried out?
• Ans8: We’ve explored various products and tools related to phone services and customer feedback.
• Are there any drawbacks to this service?
• Ans9: While no service is perfect, we actively address any drawbacks through customer feedback and continuous improvement.
• What might keep people from using this product?
• Ans10: Potential concerns for users might include network coverage, service reliability, or hesitations about trying a new phone service. We're working to address these to provide a reliable and affordable phone service for everyone.
Persona # 1
Persona # 2
Project Definition:
The project at hand aims to develop a cutting-edge, innovative “smartphone” known as "TechConnect Pro." This smartphone's primary objective is to provide advanced solutions to the challenges faced by students and the public when adapting to new countries, cultures, languages, and unfamiliar regulations. TechConnect Pro will offer a comprehensive range of features and technologies to make this transition smoother and more convenient.
The target audience for TechConnect Pro is versatile and inclusive, as it will be accessible to individuals of all genders residing in Ontario, Canada.
Persona # 3
Persona # 4
Wireframes
Site-Map
Mockups
LAST DELIVERABLE
EMBEDED LINK: <iframe style="border: 1px solid rgba(0, 0, 0, 0.1);" width="800" height="450" src="https://www.figma.com/embed?embed_host=share&url=https%3A%2F%2Fwww.figma.com%2Fproto%2FkkER4pH2zKwOCRMTvRKQFy%2FUntitled%3Ftype%3Ddesign%26node-id%3D1-36%26t%3DBndrSDRHUU4oF4gS-1%26scaling%3Dcontain%26page-id%3D0%253A1%26mode%3Ddesign" allowfullscreen></iframe>
